Privacy Policy

Privacy Policy for Sacred Hydrozen
Effective Date: 12/28/24

Sacred Hydrozen (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website https://sacredhydrozen.com/ (the “Site”) or engage with our products and services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Shipping and billing addresses
• Payment details (processed securely through third-party payment providers)
• Phone number (if provided)

Non-Personal Information

• Browser type and version
• Device information
• IP address
• Pages visited on our Site
• Time and date of visits
• Referring website addresses

Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your experience and gather data about website traffic and usage. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information to:

• Process and fulfill your orders
• Respond to your inquiries and provide customer support
• Improve and personalize your browsing experience
• Send promotional materials and updates (with your consent)
• Detect and prevent fraudulent activities
• Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties, including:

• Payment processors: Stripe to process your transactions
• Alibaba to deliver your orders
• Marketing and analytics partners to enhance our services
• Legal or regulatory authorities, if required by law

4. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Update: You can request access to or correction of your personal information.
• Opt-Out: You can opt out of receiving promotional emails by clicking the “unsubscribe” link in our communications.
• Data Deletion: You can request that we delete your personal information, subject to legal and operational retention requirements.
• Cookie Management: You can manage or disable cookies via your browser settings.

To exercise these rights, please contact us at hello@sacredhydrozen.com.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing personal information.

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child under 18, we will promptly delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact support at: hello@sacredhydrozen.com